Pre-orders take anywhere from 4 to 6 weeks for the shipping process to begin. All pre-ordered items will have a bold red note in the description stating the following: THIS IS A PRE-ORDER. PLEASE ALLOW 4 TO 6 WEEKS FOR YOUR ITEM TO SHIP.

Customers are allowed to cancel their pre-order if the sale is still active.

Once the sale is over, that means the order has been committed to the production run and is no longer eligible for refund / cancellation.